Terms and Conditions – Checkout

Privacy Policy

This Privacy Policy applies to pikidsmedia.com, pikidsapps.com, and all other websites, applications, online services, and other interactive features or downloads that post a link to this Privacy Policy, whether accessed via computer, mobile device, or otherwise (collectively “Sites,” and individually, a “Site”). The Sites are owned or controlled by Phoenix International Publications, Inc. or one of its subsidiary or affiliated companies (collectively, “PIP”). This Privacy Policy only covers information collected at the Sites. This Privacy Policy may apply to information PIP collects offline, but only if specifically stated at the time of collection or if the information is combined in our databases. Please review this Privacy Policy carefully.


PIP is aware that privacy and the protection of personal information are concerns for many users of the Internet. PIP may ask you to provide personally identifiable information, which is information that identifies you as a specific individual, such as your full name, email address or street address (“Personal Information”), and other information about you, such as demographic information (e.g., your age, gender, or zip code), payment information, or certain information about your preferences and interests. If we combine demographic or similar information with the Personal Information we collect, we will treat the combined information as Personal Information under this Privacy Policy.

A SPECIAL NOTE TO PARENTS: The Sites are for general audiences. To protect the interests of children, it is the policy of Phoenix International Publications, Inc. that no information should be submitted to or posted at PIP websites by children 16 years of age and younger without the consent of a parent or guardian. PIP does not actively seek any demographic or preference information from children, nor will PIP knowingly disclose any personally identifying information regarding children to third parties. PIP reserves the right to change this policy at any time and will immediately post a revised and updated policy on all sites affected.


As a general policy, we do not attempt to automatically collect personal information about users of any PIP website, unless you willingly supply it to us. However, we do collect certain non personal site-user information through the operation of PIP’s Internet servers. This information is used to improve the performance of the site, enhance the user experience, and ensure the satisfaction of site visitors.

In addition to any Personal Information or other information that you choose to submit to the Sites, we and our third-party service providers, including any third party content providers, may use a variety of technologies that automatically or passively collect certain information whenever you visit or interact with the Sites (“Usage Information“). Usage Information may include type of browse and operating system used by the visitor, the pages visited, the data requested, and more. We use this information internally to analyze site traffic on an anonymous basis.

From time to time PIP may distribute analyses and summary reports about the operation of its website, each of which may contain anonymous information., among other information. We may use Usage Information for a variety of purposes, including enhancing or otherwise improving the Sites and our products and services. In addition, we automatically collect your IP address or other unique identifier (“Device Identifier”) for any computer, mobile phone or other device you may use to access the Site. A Device Identifier is a number that is automatically assigned to your device used to access a Site, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us, or our third party service providers, with information regarding the physical location of the device used to access a Site. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.

The technologies that may be used to collect Usage Information include the following:

Cookies. A cookie is a data file placed on your computer or other device when you visit the Sites or otherwise access our online content. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences, tracking your visits to our web pages, and facilitating your check-out and purchases. 

Web Beacons. We may use web beacons (small graphic images or other web programming code, also known as “1×1 GIFs” or “clear GIFs”) and similar technologies on our Sites and within our communications to you. Web beacons can recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Sites, to monitor how users navigate the Sites, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed and to improve your experience on the Sites, including to provide you with content customized to your interests. Our web beacons may collect some contact information (for example, the email address associated with an email message that contains a web beacon).

Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Sites, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third party service provider, is active only while you are connected to the Sites, and is deactivated or deleted thereafter.


PIP websites offer links to other Internet sites. We make every effort to link only to other sites that share a respect for website users’ privacy. However, PIP is not responsible for the content or privacy practices of these other sites.

We may receive information about you from third parties. For example, if you are on another web site and you opt-in to receive information from PIP or one of our publishing divisions, that website will forward your contact and other information to us so that we may contact you as requested. You may also choose to participate in a social media application with a third party service, through which you allow us to collect (or the third party to share) information about you, including personal information. The social media application may be a feature on our Sites (such as reviewing a product, logging into our Sites with your credentials with a third party service, or otherwise linking the Sites with another web site or interactive service) or may be PIP content made available through a third party web site or service. When you choose to participate, you may be opting to link your activity on our Sites with that third party web site or service, which may then collect information about your visits to our Sites and may publish that activity as you request to your profile or similar feature with that third party (such as if you choose to share an article you read on one of our Sites with your connections on the third party website).

The information we collect is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party’s privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third party web site and service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third party web site or service give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your “connections” web page, profile page, or similar page on a social networking or other third party web site or interactive service.

We also may supplement the information we collect with outside records from third parties. If we combine the information we receive from third parties with information we collect through the Sites, we will apply this Privacy Policy to the combined information.


PIP may use information it collects, including Personal Information and Usage Information, to: (1) allow you to participate in features we offer or to provide related customer service; (2) tailor content, recommendations and offers we display to you, both on the Sites and elsewhere online; (3) process your registration or a purchase or other transaction, including verifying information you provide is active and valid; (4) send you information or special offers from us or on behalf of third-parties; (5) improve the Sites, our products, and services, and for internal business purposes; (6) contact you with regard to your use of PIP products and services, the Sites, and, in our discretion, changes to the Sites’ policies; and (7) as disclosed at the time you provide your information or otherwise with your consent. We may also use non-Personal Information, including information that has been de-identified (typically by using a mathematical process known as a “hash”), to make inferences about you, to serve you with relevant advertising, and to allow others to do so.

E-mail addresses and other personal information or data are known only when it is voluntarily submitted. Personally identifiable information that is collected in connection with site users is retained by PIP and is not sold or otherwise transferred outside the company unless permission to do so has been requested by PIP or its representatives and granted by the individual users.


We may share Personal Information and other user information with our corporate parent, Phoenix Publishing & Media, Inc., and with our subsidiaries and affiliated entities, primarily for business and operational purposes. PIP also reserves the right to disclose and transfer all information related to the Site, including Personal Information: (i) to a subsequent owner, co-owner or operator of the Sites or one of our databases; or (ii) in connection with a corporate merger, consolidation, restructuring, bankruptcy, the sale of certain of our ownership interests, assets, or both, or other company change, including, without limitation, during the course of any due diligence process.


We may offer sweepstakes, contests, and other promotions that may require registration. By participating in a promotion, you are agreeing to the terms, conditions or official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing materials. If you choose to enter a promotion, Personal Information may be disclosed to third parties (including, without limitation, a co-sponsor) or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the promotion’s official rules, such as on a winners list.


PIP is a global company headquartered in the United States. If you are located in the European Union, Canada or elsewhere outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Sites, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.


PIP may update this Privacy Policy at any time and any changes will be effective upon posting, unless otherwise indicated. Your continued use of the Sites after the effective date of the revised Privacy Policy (or other act as specified in the revised Privacy Policy) will constitute your consent to those changes. In the event that there are material changes to the way we treat your Personal Information, we will provide notice through the Sites. We may also notify you in other ways, such as by email, in our discretion. . However, we will not make material changes to how we treat previously collected Personal Information without first giving you the chance to consent (opt-in or opt-out). Note, however, that you may need to consent to our new Privacy Policy in order to continue to use the Services.



If you have questions or comments about our policy or our practices, you may contact us via the online form on our site or by email at customerservice@pikidsmedia.com.

Please note that information submitted to the Sites via a “contact us” or other similar function may not receive a response. We will not use the information provided via these functions to contact you for marketing purposes unrelated to your request unless you agree otherwise.

Terms and Conditions:

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.pikidsmedia.com website by Phoenix International Publications, Inc. (PIP).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your …

Our Service may contain links to third-party web sites or services that are not owned or controlled by PIP.

PIP has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that PIP shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


If you have questions or comments about our policy or our practices, you may contact us via the online form on our site or by email at customerservice@pikidsmedia.com.

Please note that information submitted to the Sites via a “contact us” or other similar function may not receive a response. We will not use the information provided via these functions to contact you for marketing purposes unrelated to your request unless you agree otherwise.

Refund & Return Policy:

Thanks for shopping at PI Kids Media.

If you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.


If you have questions or comments about our policy or our practices, you may contact us via the online form on our site or by email at customerservice@pikidsmedia.com.

Please note that information submitted to the Sites via a “contact us” or other similar function may not receive a response. We will not use the information provided via these functions to contact you for marketing purposes unrelated to your request unless you agree otherwise.